Definitions
1. Throughout these terms and conditions the following definitions apply;
(“Longcraig” or “the Centre”) Longcraig Scout Centre
(“Customer”) the person making the booking on behalf of the Group
(“Group”) the Scout Troop or Guide Company or Organisation to which the Customer
belongs
(“Users”) all members of the Group attending a Session or using equipment on hire from
Longcraig
(“Booking”) an arrangement for Longcraig to provide services on dates as specified on the
booking confirmation / invoice. For the purposes of these terms and conditions, bookings
shall refer to all activity session, course, hire of equipment, and any other activity provided
by Longcraig to the Customer or Users.
(“Activity Session”) the delivery of a booking for non-exclusive use of Longcraigs facilities
for one evening, half day, full day or multiples thereof.
(“Course”) a series of sessions designed to achieve a stated objective.
(“Hire”) the loan of equipment for a period(s) as stated in the hire agreement.
(“Activity”) generic term covering the delivery of an Activity Session, Course or Hire.
(“Activity Date”) the date on which the booked activity is due to take place.
(“Week”) seven calendar days.
(“In writing”) textual communication delivered via post or email.
Your Contract
2. Your contract is with Longcraig, it is made under Scottish Law and is subject to these terms
and conditions. Your contract with Longcraig is made once you have: (1) made a booking on
behalf of all members of your group; (2) Longcraig has sent a booking confirmation / invoice to
you; (3) you have confirmed the booking by signing the booking confirmation and returned it
together with the appropriate payment(s). In making a contract with Longcraig you (“Customer”),
the Scout Troop or Guide Company or Organisation to which you belong (“Group”) and all
members of the party for whom you are booking (“Users”) agree to be bound by these terms and
conditions.
General
3. The terms and conditions applying to the Customer also apply to the Group. The Customer
and the Group agree to be bound by these terms and conditions. The Customer and Group agree to
be jointly and severally liable for any obligation arising out of the contract with Longcraig,
regardless of whether the Customer remains a member of the Group or the Group ceases to exist.
4. A Customer or User who is also a member of staff at Longcraig, participates in an Activity
only as a member of his/her group, unless he/she is named on the staff sheet for the booking. A
member of staff acting in the capacity of Customer or User (does so only as a member of the
Group) forfeits any rights or privileges accorded to staff members. A member of staff acting in the
capacity of Customer must follow the correct booking and payment procedures outlined
hereunder.
Bookings and Payment
5. Bookings for activity sessions and courses can only be made through Regional Scout
Headquarters. Enquiries about hires or special events should be made to the Centre Manager.
6. All bookings must be made not less than 3 weeks before the activity is to take place.
7. All bookings accepted by Longcraig shall be deemed to incorporate these terms and
conditions which shall prevail over any other document or communication between Longcraig
and the Customer. All bookings are accepted and fulfilled subject to these conditions unless
otherwise varied by agreement in writing.
8. Bookings may be made singly or in blocks and paid in according to the conditions
hearunder.
9. On acceptance of a booking Longcraig will issue a booking confirmation / invoice, giving
the details of the activity booked and payment(s) due. Your invoice will detail; who you should
return the remittance advice and payment to, the amount and due dates of these payments
and who you should contact if you wish to alter or cancel your booking.You should check
this confirmation and immediately notify the appropriate Co-ordinator of any errors. If you wish
to confirm the booking you should sign and return the remittance advice, together with
your payment(s) in full.
10. Your booking will not be completed until you have returned your remitnace advice with
full payment. This must be done within 4 weeks of the date of our booking confirmation or 3
weeks before the Activity Date whichever occurs first. If you do not complete your booking as
above, your booking may be considered cancelled.
11. All payments should be sent to the person detailed on your booking confirmation. Longcraig
does not have facilities to accept payments at the Centre and staff are instructed to refuse to
accept payment on the night of the booking.
12. Longcraig reserves the right to treat a booking as cancelled if a due payment is not
received timeously. In any case the booking may be considered cancelled if all due payments
have not been received before the activity takes place. In such cases the Customer will remain
liable for the full cost of the booking as invoiced.
13. Cheques should be made payable to Longcraig Scout Centre. Receipts will only be issued if
an SAE is enclosed.
Alterations & Cancellation
14. If you wish to alter/cancel your booking you must immediately notify the appropriate Coordinator
as detailed on your invoice by telephone and on the same day send written confirmation
signed by the person making the original booking. The date of alteration/cancelation will be taken
as the date that written confirmation is received by the appropriate Co-ordinator.
15. The Customer may alter/cancel a booking at any time up to 3 calendar weeks prior to the
Activity Date. After this time the booking becomes fixed and may not be altered further.
Longcraig reserves the right to amend the invoice if the number of users attending is greater than
that invoiced.
16. In the event of a cancellation, an administration fee of £10 will be charged to cover
administration costs. If the booking has previously been paid in fulln , the balance will be returned
to the Customer.
17. If the cancellations is made within 3 calendar weeks of the activity date, the Customer will
remain liable for the full cost of the booking.
18. A booking will be considered cancelled if the Users fail to attend at the correct time on the
activity date.
19. Longcraig reserves the right to alter or cancel a booking at any time prior to the Activity
Date. Should this situation arise then we will notify the Customer using the contact information
provided on the booking form.
20. At the start of, or during, the activity session the decision to allow the activity to proceed or
be cancelled rests with the Duty Manager and will be made if he/she considers that the safety of
staff and customers would be compromised by continuing with the activity . We will endeavour to
advise you of such cancellation before you travel.
21. In the event that Longcraig is unable to satisfy a booking, or we cancel it at the start of the
session, then an alternative date or activity will be offered. If the alternative is not acceptable or
suitable then any monies paid in respect of the booking shall be returned to the Customer. If an
alternative date/activity is accepted these terms and conditions remain binding on the customer for
the alternate date and Longcraig’s obligation will be considered as fullfilled.
Safety
22. Safety is paramount at Longcraig and all Customers are required to comply with the
instructions of the Duty Manager and members of his/her staff.
23. Buoyancy aids are provided for all users and must be worn at all times when on the water or
on the pier below the high water mark.
24. The Customer is required to designate one member of his/her group to assist the Duty
Manager. This person will not participate in water activities and will remain responsible for the
group on shore..
Other Conditions
25. All Scouts and Guides are required to follow the Scout and Guide laws whilst at Longcraig.
Other groups are required to follow a similar code.
26. All groups using Longcraig are required to assist the Duty Manager by undertaking small
tasks prior to leaving the centre to ensure it is ready for the next user.
27. Any property left by users will be retained for one week and then disposed of if not claimed
28. Groups agree that any photographs taken may be used for the purpose of promoting
Longcraig in our publicity material and website.
Force Majeure
29. In the event that Longcraig is prevented from carrying out its obligations under a booking as
a result of any cause beyond its control such as but not limited to Unsuitable Weather Conditions,
Acts of God, War, Strikes, Flood and Failure of third parties to deliver goods, Longcraig shall be
relieved of its obligations and liabilities under such booking for as long as such fulfilment is
prevented.
Longcraigs Liability
a) Longcraig shall under no circumstances whatsoever be liable for any loss or damage
whether direct indirect or consequential, howsoever caused even if that loss or damage is
caused as a result of the negligence of Longcraigs staff.
b) Longcraigs liability in respect of breach or non-performance of any booking shall be limited
to the invoiced value to which the claim relates.
Miscellaneous
I. If any provision hereof shall be held to be invalid illegal or unenforceable the validity and
enforceability of the remaining provisions shall not be in any way affected or impaired
thereby.
II. Waver by Longcraig of any breach of these conditions or any granting of time or indulgence
by Longcraig to the Customer shall in no way affect the rights of the Longcraig hereunder.
III. All headings are for convenience only and do not from part of these Terms and Conditions.
IV. Any notice or demand to be given hereunder shall be in writing and shall be delivered by
hand or sent by first class pre paid letter to the last known address of the party to be notified
and shall be deemed to have been served immediately, if delivered by hand and forty eight
hours after posting if posted as aforesaid.
V. The Law of Scotland shall govern the validity, construction and performance of any contract
to which these Terms and Conditions apply and the parties submit to the jurisdiction of the
Scottish Courts.
You can down a copy of these Terms and Conditions here.